The Customer Education Blueprint
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Beyond "More": How to Achieve 'Good Scale' in Customer Education
As Customer Education leaders, we're all chasing the goal of scaling customer education - but not all scale is created equal.
Past newsletters
The Customer Education Blueprint
Academy Breakdown Series | Drift Insider
In this episode of Academy Breakdown, we’re diving into the Customer Education program of one of the leaders in conversational marketing and marketing automation - Drift.
5 Essential Questions You Must Ask To Create Incredible Training Content
Often as content creators, course designers, and instructors, we can get so wrapped up in creating "the thing" that we forget to stop and ask ourselves some essential questions that can ensure the "thing we make" provides a real solution for the "people on the other side of the screen." We've outlined a shortlist of 5 Essential Questions that you should ask before going all-in on your next training development project.
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